Stand out by providing unique customer experiences.

SAP Customer Experience (CX)

Build close relationships with your customers with the C4/HANA Cloud Solutions suite portfolio, connecting sales, service, marketing and e-commerce processes to create a personalized customer experience and succeed in today’s Experience Economy.

This suite combines customer information and operational and experiential data with the power of smart technologies for achieving a strong connection that will keep customers for life.

Why choose the SAP C4 / HANA Suite?

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Customer Data
Unification

Collected information from all touchpoints to provide a 360-degree customer view.

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Integration

With the entire suite and SAP and non-SAP systems to achieve effective customized experiences in all channels.  

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Customer
Understanding

With powerful in-memory analytics combining information from different processes.

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Harmonized Customer Experience

For both customer and app users.

Key Features

SAP C4 / HANA provides 5 solutions: SAP Marketing Cloud, SAP Commerce Cloud, SAP Customer Data Cloud, SAP Sales Cloud and SAP Service Cloud.
The complete suite is designed to enhance relationships and interactions with your clients.

SAP Marketing Cloud

Unified customer registration, trend analysis, personalized experiences, marketing performance and campaign management.

SAP Commerce Cloud

End-to-end e-commerce processes, single digital platform for all business models and industry-specific functionality.

SAP Customer Data Cloud

Intuitive Customer Onboarding, Consumer Consent and Preference Management, Data Security and Personalized Interactions.

SAP Sales Cloud

Opportunity Monitoring, Pipeline Management, Real-time Predictive Analytics, Mobile Functionality, Quotation and Contracts, Quota and Plan Modeling.

SAP Service Cloud

Single customer view to improve service, problem diagnosis, gamification, agent incentives and conversational AI.

How does Enable do it?

We are committed to design an efficient business practices process that will lead to our clients’ transformation. By adopting best practices in this field, the full benefits of tool implementing are achieved and the return on investment is maximized.

Our methodology offers a clear scope and activities overview to obtain the best results of implementation and time investment.

Additionally, we provide post-implementation support to be side-by-side in our clients’ first business cycles ensuring to offer full value solutions.